Terms and Conditions

Loox welcomes you to the luxury shoe store. We are happy to have a Premier customer like you. To make your shopping experience enjoyable and satisfying don't forget to read our Terms and Conditions. By visiting our store and purchasing trending products, you agree to be constrained by these terms and conditions. 

Here “we”, “us”, “our”, and “ours” refer to Loox. The terms “client”, “user”, “you”, “your” and “yourself” or similar words are all in use by the buyers of this platform.

Acceptance of Conditions-

By visiting or using the Loox website www.loox.in, you acknowledge that you have read, understand, and agree to be bound by these terms and conditions. If you do not agree to any single part of our Terms and Conditions, please refrain from using our website.

Order and payment-

Availability: All the products that are displayed or showcased on our website Loox are subject to availability. We reserve the right to limit the number of items we offer.

Order Confirmation: After finalizing and placing your order, you will receive an email that confirms your order with complete details. That email just confirms your desire to purchase, not our confirmation of your transaction.

Payment: Payment can be done by online modes like UPI, Paytm, and Debit/credit cards, etc. We deliver you a secure payment method, and all transactions are subject to be done in our Privacy Policy.

Shipping and delivery-

Shipping charges: Shipping charges are completely free for every location all over India. The shipping charges will be displayed free at the time of checkout.

Delivery time: Our target is to deliver orders as soon as possible, and sometimes due to area or location it takes time to deliver. Although we aim to ship orders timely, if a delay is caused by any third person or unpredicted circumstances in that case we cannot be held responsible. For detailed information please read our Shipping Policy


Exchange Policy: The Exchange policy is also available on our website but only for valid points like any defective piece is delivered, any colour change, etc. In this case, you can contact our customer service team to exchange an item.

Item Condition: Returned items must be in the same condition, untapped, and with all original labels attached as we deliver to you. For detailed information please read our Return and Exchange Policy

Product Information-

Accuracy: We make every effort to display accurate product information including colors and shapes. However, there may be some variation due to individual monitor systems or manufacturing processes.

Product Updates: Loox Shoes reserves the right to change or discontinue products without prior notice. We may also update product information to reflect any design or specification changes. 

Intellectual Property-

Trademarks: All trademarks, logos, and service marks displayed on the Loox Shoes Website are the property of Loox Shoes. Use of these marks without our written permission is strictly prohibited.

Copyright: The materials, designs, and images on our website are protected by copyright laws. Any unauthorized reproduction or distribution is prohibited.

Confidential Information-

Loox Shoes is committed to protecting your privacy. Our Privacy Policy sets out how we collect, use, and protect your personal information. By using our website, you agree to the terms and conditions set out in our Privacy Policy.

Responsibility and Disclaimer-

Limitation of Liability: Loox Shoes shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.

Disclaimer: Our products are provided "as is" without warranties of any kind, express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose.

Government Regulations-

These Terms and Conditions are governed by and construed under the laws of [your jurisdiction]. Any dispute arising under or in connection with this Act shall be subject to the exclusive jurisdiction of the courts [within your jurisdiction].

Changes in Terms and Conditions

Loox Shoes reserves the right to change these Terms at any time. The changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms from time to time, and your continued use of our website signifies your acceptance of any changes.

Thank you for choosing Loox Shoes. We appreciate your business and look forward to serving you with quality shoes and excellent customer service! If you have any questions or concerns, don’t hesitate to contact our customer service team.