Privacy policy

Privacy policy


Loox has created this website Privacy Policy to showcase that it is committed to implementing measures designed to protect the privacy of those using our products and accessing www.loox.in This Privacy Policy is formulated by the Information Technology Act, 2000 (IT Act) read along with the Information Technology (Reasonable Security Practices and Procedure and Sensitive Personal Data or Information) Rules, 2011 (IT Rules).
The domain name www.loox.in (hereinafter referred to as “Website”) is owned and operated by Croxaint Digital Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at 207, NEW ANAJ MANDI, HISAR, Hisar, Hisar, Haryana, 125001.
It is clarified that “Loox” shall include its affiliates and associate companies, directors, officers, or employees, The following information collection, usage, and dissemination practices for the website. By using the website you hereby accept and consent to the terms of this Privacy Policy. Please note that our website may have the links, but they may have different Privacy Policies specific to those websites, We encourage you to read all privacy policies posted on the website that you visit. If you do not agree with any terms of this Privacy Policy, please do not use this website or submit any personal information to www.loox.in
Throughout this document, “we”, “us”, “our”, and “ours” refer to Loox. The terms “client”, “user”, “you”, “your” and “yourself” or similar words are all in use about the user of this website.

Information that you directly submit to us through our services may include

Basic contact details including your name, address, and phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, and security questions.
Shopping information including the items you view, put in your cart, or add to your wishlist.


Customer support information including the information you choose to include in communications with us, for example, when sending a message through the services.

Some features of the services may require you to directly provide us with certain information about yourself, You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

How we collect information

www.loox.in may use several tools to gather information about you, your computer access points, mobile devices, and the web browser that you use to connect to our website. For example, “cookies” are text files that we place on your computer or mobile device when you visit our website. We may use cookies to personalize your interaction with the website. It is not compulsory to accept our cookies all the time and you may also have the option to set the browser to restrict their use moreover, you may delete them after placing them in your mobile phone. If you do not accept or delete cookies, our website may take more time to work, or may not function properly.

Effective consent may be provided by using your browser settings, as long as you take positive action, before using our website, you are advised to current browser settings to ensure that the settings reflect your consent for www.loox.in to place cookies on your devices.

Loox may also collect additional information from your web browser each time you visit our website. We may collect information about the pages that you visit and the time spent on each web page of the website, the promotions or advertisements that you click on, and other actions that you take while using our website. This information may include your IP address, the type of browser, the time that your browser was used to access our platform, and the referring web site’s address, the type of browser, the time that your browser was used to access our platform, and the referring website’s address.

Some other standard web-based technologies are provided by our internet service provider to analyze all the movements that happen are on the website while using it. The technologies like the web “beacons”, “pixel tags”, and “clear gifs”. These technologies help us as certain of the effectiveness of our product and services campaigns and marketing programs, allow us to customize the services offered on or through the website, and help determine the best use for our website content, and product offerings. Some of this information, including the IP address, may be stored on our internet service provider’s server logs, and they are available for extend time period.

Disposal of Personal Information

For certain purposes, we will use your personal information and we will make sure that your privacy can’t hurt and leak at any cost. We shall take reasonable steps to delete or permanently de-identify personal information that is no longer needed.

Data Storage and Security

www.loox.in implements a variety of security measures to maintain the safety of your personal information when you place an order. These security measures like:

Password-protected directories and databases to safeguard your information.
Secure Socket Layer (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

Loox.in makes reasonable efforts to ensure that our internet service providers have implemented physical, electronic, and procedural security measures to help safeguard your personal information, and to assist in protecting against unauthorized access and disclosure. Whether our system is in India or outside the territory of India, all personal information is collected and stored by us or our subsidiaries, affiliates, subcontractors, group companies, and suppliers.

By providing information to us in any manner like using our website, you consent to such storage of information as contemplated herein. Notwithstanding our efforts, the internet has inherent security risks. Loox.in cannot promise, and you as a user should not expect, that your personal information, personal searches, and other communication will always remain secure. You should take care about how you disclose your personal information that you are required to use services on our website.

Access to and modification of the information collected

The first time that you provide us with registration information via our website, you may be offered the opportunity to subscribe to and receive additional information about our products. After your first use, you can change your initial choices by contacting our customer service email at support@loox.in. Each commercial email that we send to you will offer you the opportunity to opt out of continuing to receive such messages. We may take up to 11 business days to process your opt-out requests. In some cases, we may have to share your personal information with one of our authorized individuals before you change your information, and you may briefly continue to receive email even after you have opted out. For any grievances related to the use of your personal information, you can reach us at: 9138338875

Data Integrity

www.loox.in will only process personal information in a way that is compatible with and relevant to the purpose for which it was collected or authorized by you.

Enforcement

www.loox.in uses a self-assessment approach to assure obedience to this Privacy Policy and periodically verifies that the policy is correct and complete for the information intended to be covered, by our privacy principles. We encourage interested individuals to raise any concerns using the contact information provided on the website and we will try and attempt to resolve any complaints or concerns regarding the use and disclosing of personal information by the principles.

General Information and Privacy Support Contact

Loox.in may update this Privacy Policy occasionally, and you should take the time. You should take the time to review it each time you visit our website www.loox.in By using our website or providing us with personal information after we update this Privacy Policy, You agree to this privacy policy as updated. Loox.in is committed to protecting your personal information.

Business Information

This Privacy Policy applies to Loox (www.loox.in), a brand operated by Croxaint Digital Private Limited, an Indian-registered Private Limited Company. For all data, legal, and compliance matters, Croxaint Digital Private Limited is the responsible entity.

If you have any questions or comments about our efforts to save your personal information, or if you require any further information on www.loox.in privacy commitment, you could reach us at: support@loox.in